Shipping policy

Pink and Unique Shipping Policy

At Pink and Unique, we are dedicated to getting your order to you quickly and safely. Please review our shipping policy before completing your purchase.

1. Processing Times

  • In-stock items: Orders placed by 1 PM CST (Monday–Friday) are typically processed and shipped within 1–3 business days.

  • Custom & pre-order items: Processing times vary depending on production. Estimated timelines will be listed on the product description section of the product page.

  • Orders placed after 1 PM CST, weekends, or holidays will be processed on the next business day.

2. Shipping Methods & Carriers

  • We ship within the United States only.

  • Carriers used: USPS and UPS, depending on your location and order size.

  • Tracking information will be emailed once your order has processed and shipped.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on order weight, size, and destination.

  • Free shipping promotions may be offered occasionally and will be announced on our website or via email.

4. Delivery Times (Estimated)

  • Standard Shipping: 3–7 business days after processing.

Please note: delivery times are estimates provided by carriers and are not guaranteed.

5. Failed Deliveries & Address Errors

  • Customers are responsible for providing the correct shipping address at checkout.

  • Pink and Unique is not responsible for delays, losses, or costs caused by incorrect or incomplete addresses.

  • If an order is returned to us due to refusal of delivery or address errors, a 20% handling fee will apply before reshipment or refund.

6. Orders Not Received

  • If your order has not arrived within 30 days of purchase, please contact us at info@pinkandunique.com for assistance.

  • Exclusions: delays caused by customer errors in shipping details, missed deliveries, or uncontrollable events (weather, natural disasters, pandemics, carrier delays).

7. Damaged or Missing Packages

  • If your package arrives damaged, missing items, or appears tampered with, contact us at info@pinkandunique.com within 48 hours of delivery.

  • Include your order number and photos of the issue so we can investigate and resolve it quickly.

Last Updated: January 23, 2026